The Salt Shop Service Information During Covid 19 *Updated Novemeber 2020*

Posted by Ben Willis on 2nd Nov 2020

*Updated November 2/11/2020*

Dear Customers,

Please note the office is closed to the public. We have put these measures in place to keep ourselves open and able to serve you.

We will be operating as follows:

The phone lines are currently open:

01635 760017

Monday -Thursday 7:00 -12:00 & 1:00 - 4:30

Friday 7:00 -12:00 & 1:00 - 4:00

Salt Deliveries

These will be made as normal within 10 working days. The deliveries will be made to the properties driveway or doorstep. If the driver deems it is safe we will still place salt within a garage. Unfortuantely no deliveires will be made to the inside of a house.

Salt Collections

Salt collections can be booked by phoning 01635 760017 or online on the main Willis & Ainsworth website (https://willisandainsworth.co.uk/water-softener-salt/). Currently same day collections are not available although the store will let you put it through. All order correspondence will be automated through emails. Please check your emails (particularly your junk folder) for the order confirmation. On the day of collection you will get another email before our collection slot begins to notify you of your collection point.

Current salt collection windows

10:00 AM - 4:00 PM

Tuesday 10:00 AM - 4:00 PM

Wednesday 10:00 AM - 4:00 PM

Thursday 10:00 AM - 4:00 PM

Friday 10:00 AM - 4:00 PM

By making these changes we will be able to continue delivering to you throughout this difficult period. We will update you of any other changes we have to make as they happen and wish you all the very best of health in the weeks to come.

Yours sincerely

The Salt Shop