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Delivery

Delivery Area

The Salt Shop currently delivers to the following areas and postcodes:

RG (ALL READING POSTCODES)

*SN1, SN2, SN3, SN4, SN6, SN5, SN7 & SN8, SN9, SN25 & SN26

*OX10, OX11, OX12, OX13, OX14, OX44 & OX49

*SP9, SP10 & SP11

*SL4, SL5, SL6, SL7 & SL8

*GU17, GU18, GU19, GU20, GU46, GU47 & GU51

*SO21, SO22 & SO23 

If you require delivery outside of this area please contact us and we may be able to provide an individual quotation.

Delivery Policy

Orders will be delivered within 10 working days following receipt of the order by the Company. Orders placed after 11:00AM will be processed the following working day.

If you are not likely to be around for delivery please leave delivery instructions in the comments section when placing your order.

Delivery can be upgraded to 2 working days (2 Day Express Delivery Service) on orders received before 11am (on a working day) for an additional charge. Please note, 2 Day Express Delivery is not available in all delivery locations.

If you would like delivery on a specific day, please detail your request in the order comments section of the payment page and will we do our very best to meet your requirement without further charge, please not this is not always possible.

Occasionally stocks of materials might be low on certain items. The Company will inform the you, as soon as possible, of any delays.

Please note we do not book orders in for delivery. If you are not available to recieve delivery we can leave the order in a suitable location. Please leave this information in the notes section. 

Cancellations and Returns Policy

Cancellations and changes to any orders must be made and received by the Company before Materials are dispatched.  Full refunds can only be made if your order is cancelled 24 hours before the Materials are due to leave the Company’s yard.

Refunds may be given for Materials at the discretion of the Company.  These will be subject to a deduction for haulage costs incurred to and from the destination.

Should Materials be returned due to unsuitable access or because the Customer has ordered the incorrect Materials a restocking charge of £45.00 per single item of Materials will be payable by the Customer to the Company.

Please note that the following definitions apply:

  • The Salt Shop will be referred to as “the Company”. 
  • The person who places an order with the Company will be referred to as “the Customer”. 
  • Any goods ordered by the Customer from the Company will be referred to as “Materials”.

If you have any questions or queries with regard to our delivery or returns policy, please contact us on 01635 760017.